1.1How We Disclose And Transfer Your Personal Data

Welcome to Hoo Socials! We are a ticketing and registration platform dedicated to bringing people from all over the world together through live experiences. We enable people all over the world to create, discover, share, and register for events using our platform, mobile apps, and services. Hoo Socials' products, features, and offerings are available (a) online through various Hoo Socials properties, including, but not limited to, Hoo Socials and Hoo Socials Communities (b) off platform, including, but not limited to, entry management, sponsorship, marketing, and distribution services; and (c) via mobile applications, webpages, application programming interfaces, and subdomains ("Applications"). (a), (b), and (c) are collectively known as "Hoo Socials Properties" or our "Services."

2.1Application

This Privacy Policy sets forth our policy with respect to information that can be associated with or which relates to a person and/or could be used to identify a person ("Personal Data") that is collected from Users on or through the Services. This policy also covers personal data collected from Hoo Socials sales customers and prospects. We take the privacy of your Personal Data seriously. Because of that, we have created this Privacy Policy. Please read this Privacy Policy as it includes important information regarding your Personal Data and other information

"Non-Personal Data" as used in this Privacy Policy is therefore any information that does not relate to a person and/or cannot be used to identify a person. When you interact with the Services, we may collect Non-Personal Data. The limitations and requirements in this Privacy Policy on our collection, use, disclosure, transfer and storage/retention of Personal Data do not apply to Non-Personal Data.

3.1Information collected from all users

Information you provide to us: For all Users we collect Personal Data when you voluntarily provide such information to the Services, such as when you register for access to the Services, contact us with inquiries, respond to one of our surveys or browse or use certain parts of the Services. The Personal Data we may collect includes without limitation your name, address, email address and any other information that you choose to provide and/or that enables Users to be personally identified. Information we automatically collect: We also automatically collect certain technical data that is sent to us from the computer, mobile device and/or browser through which you access the Services ("Automatic Data"). Automatic Data, includes without limitation, a unique identifier associated with your access device and/or browser (including, for example, your Internet Protocol (IP) address) characteristics about your access device and/or browser, statistics on your activities on the Services, information about how you came to the Services and data collected through Cookies, Pixel Tags, Local Shared Objects, Web Storage and other similar technologies. You can find out more information about how we use Cookies and other similar tracking technologies in our Cookie Statement. When you register for the Services or otherwise submit Personal Data to us, we may associate other Non-Personal Data (including Non-Personal Data we collect from third parties) with your Personal Data. At such an instance, we will treat any such combined data as your Personal Data until such time as it can no longer be associated with you or used to identify you.

3.2Information collected from host

If you are a Host we will collect additional Personal Data from you. Information you provide to us: In some cases, we may collect your credit card information (e.g., your credit card number and expiration date, billing address, etc.), some of which may constitute Personal Data, to secure certain payments. In addition, if you use our payment processing services, we will collect financial information from you (e.g., your bank account information) as necessary to facilitate payments and information required for tax purposes (e.g., your taxpayer identification number). Information we obtain from other sources: We may also collect or receive Personal Data including your name, email address and other contact information from third party sources, such as third party websites and marketing partners, your bank, our payment processing partners and credit reporting agencies.

3.3Information collected from consumers

If you are a Consumer we will collect additional Personal Data from you, sometimes for our own purposes and other times on behalf of a Host (see Section 16 below for more information). Information you provide via Hoo Socials Properties or Applications: If you register for a paid event, you will provide financial information (e.g., your credit card number and expiration date, billing address, etc.) some of which may constitute Personal Data. In addition, Hosts can set up event registration pages to collect virtually any information from Consumers in connection with registration for an Host's event listed on the Services. Hoo Socials does not control a Host's registration process nor the Personal Data that they collect. When you register for, or otherwise provide information to Hoo Socials in conjunction with an Host event or activity, whether that information is yours or a third party’s, in connection with a purchase, registration, or transfer, that Host will receive and may use the information you provide. Please see Section 5.5 below, titled “How We Disclose and Transfer Your Personal Data: Hosts” for more information about an Host’s receipt and use of your Personal Data. Information we obtain from other sources: We may also collect or receive Personal Data from third party sources, such as Hosts, other Consumers, social media or other third party integrations, your credit card issuing bank, our payment processing partners or other third parties.

4.1 Specific Reason.

If you provide Personal Data for a certain purpose, we may use the Personal Data in connection with the purpose for which it was provided. For instance, if you contact us by email, we will use the Personal Data you provide to answer your question or resolve your problem and will respond to the email address from which the contact came.

4.2Access and Use.

If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.

4.3Internal Business Purposes

We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.

4.4Hoo Socials and Host Marketing

We may use your Personal Data for our marketing and advertising purposes, including (without limitation) by email, SMS marketing, display media, and targeting other devices (such as tablets, mobile devices and televisions). We do this in order to inform you about services or events we believe might be of interest to you, develop promotional or marketing materials and display Hoo Socials or event-related content and advertising on or off the Services that we believe might be of interest to you. We may also do this on behalf of an Host, for example where your prior interactions with an Host suggest you may be interested in a particular type of event. See "Opt Out from Electronic Communications" below on how to opt out of various Hoo Socials marketing communications. You may see advertisements for our Services on third party websites, including on social media platforms. We also provide Hosts with tools to help them display advertisements for their events on third party websites and social media platforms. Where you see an advertisement on a third party website or social media platform, this may be because we or the Host engaged the third party or social media platform to show the advertisement to Users, or to others who have similar attributes to our Users. In some cases, this involves sharing your email address or other contact details with the third party or social media platform so that they can identify you as one of our Users, or identify other individuals with similar attributes to you in order to show them advertisements for our Services (or for our Host’s events). If you no longer want your Personal Data to be used for these purposes please contact us at privacy@Hoo Socials.com. In the case of a Host's advertising, you may need to contact the Host directly. For more information about how we and Hosts market on, and interact with social media sites, please refer to section 5.6.

4.4Hoo Socials and Host Marketing

We allow Hosts to use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with such Hosts and that we send on their behalf. If you registered for an event on the Services, your email address is available to that Host. However, Hosts may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Host's behalf. The Host and not Hoo Socials is responsible for sending these emails. See "Opt Out from Electronic Communications" below on how to opt out of Host-initiated communications.

4.5Host Emails

We allow Hosts to use our email tools to contact Consumers for their current and past events, so you may receive emails from our system that originate with such Hosts and that we send on their behalf. If you registered for an event on the Services, your email address is available to that Host. However, Hosts may also import the email addresses they have from external sources and send communications through the Services to those email addresses, and we will deliver those communications to those email addresses on the Host's behalf. The Host and not Hoo Socials is responsible for sending these emails. See "Opt Out from Electronic Communications" below on how to opt out of Host-initiated communications.

4.6Use of Interest-Based Data

We occasionally make assumptions about the types of events or activities you might be interested in. These inferences may be used by us to help target advertising or customize recommendations to you, including on behalf of Hosts. We can do this in aggregated or generalized form. For example, we may discover that our users who frequently attend comedy events also frequently attend or show interest in endurance-related events or content. We may direct (or assist in the direction of) comedy and endurance-related content or recommendations to those Users.

4.7Other Purposes

If we intend to use any Personal Data in any manner that is not consistent with this Privacy Policy, you will be informed of such anticipated use prior to or at the time the Personal Data is collected or we will obtain your consent subsequent to such collection but prior to such use.

4.8Aggregated Personal Data

In an ongoing effort to understand and serve our Users better, we often conduct research on our customer demographics, interests and behavior based on Personal Data and other information that we have collected. This research is typically conducted on an aggregate basis only that does not identify you. Once Personal Data is in an aggregated form, for purposes of this Privacy Policy, it becomes Non-Personal Data.

5.1Background

We are not in the business of selling your Personal Data. We consider this information to be a vital part of our relationship with you. Therefore, we will not sell your Personal Data to third parties, including third party advertisers. There are certain circumstances in which we may disclose, transfer or share your Personal Data with certain third parties without further notice to you, as set forth in this Privacy Policy.

5.2Business Transfers.

As we develop our business, we might sell or buy businesses or assets. In the event of a corporate sale, merger, reorganization, dissolution or similar event, Personal Data may be part of the transferred assets. We may also disclose your Personal Data in the course of due diligence for such an event. You acknowledge and agree that any successor to or acquirer of Hoo Socials (or its assets) will continue to have the right to use your Personal Data and other information in accordance with the terms of this Privacy Policy.

5.3Parent Companies, Subsidiaries and Affiliates.

We may also share your Personal Data with our parent companies, subsidiaries and/or affiliates for purposes consistent with this Privacy Policy. Our parent companies, subsidiaries and affiliates will be bound to maintain that Personal Data in accordance with this Privacy Policy.

5.4Agents, Consultants and Service Providers.

We may share your Personal Data with our contractors and service providers who process Personal Data on behalf of Hoo Socials to perform certain business-related functions. These companies include our marketing agencies, online advertising providers, data enhancement and data services providers, database service providers, backup and disaster recovery service providers, email service providers, payment processing partners, customer support, tech support, hosting companies and others. When we engage another company to perform such functions, we may provide them with information, including Personal Data, in connection with their performance of such functions

5.5Hosts

In addition, when you register for an event, sign up for communications, enter a contest, or otherwise input your Personal Data (such as through a web form) to communicate with a Host or participate in a Hosts event, that Host will receive that information. For instance, if you input your name and email address into a web form for a Hosts offer, activity or event, the Host will receive that information. The Host may then send you marketing or other communications, which may be subject to its own, separate privacy policy. Likewise, if you provide your mobile phone number, you may receive information messages related to the service, event, activity or information in which you’ve expressed interest.

When you purchase tickets to, register for or donate to an event, transfer an event ticket or registration to another person, enter a contest, or otherwise input your Personal Data (such as through a web form), or otherwise communicate with an Host, or participate in or express interest in an Host or Host event or activity, that Host will receive the information you provide, including your Personal Data, and where a ticket or registration is transferred, the Personal Data of the transferee as well. Other third parties that are involved in or on whose behalf an event or activity is promoted, may receive that Personal Data as well. For example, as to fundraising pages, we may provide your Personal Data both to the Host charity of the fundraising page and the Host of the event to which the fundraising page is linked. In some instances, an Host may appoint a third party, which may or may not be affiliated with the Host, to create an event or fundraising page on its behalf (we call these third parties ("Third Party Hosts").

For example, and without limitation, a concert venue (the Host, in this case) may allow third party promoters or production companies (the Third Party Hosts) to create events that will be hosted at the Host's venue using its Hoo Socials account. In that case, we may provide your Personal Data to the Third Party Hosts on behalf of the Hosts. The same is true for contests and sweepstakes: we may provide your Personal Data to both the Host promoting the contest or sweepstakes, and any legal sponsor of the contest or sweepstakes (such as a brand sponsor).

We are not responsible for the actions of these Hosts, or their Third Party Hosts (or other downstream recipients of your Personal Data), with respect to your Personal Data. It is important that you review the applicable policies of the Hosts, and if applicable and available, their appointed Third Party Hosts, of an event (and the related fundraising page, if applicable) before providing Personal Data or other information in connection with that event or related fundraising page. Similarly, if you are a member of an Host's organization within Hoo Socials, your Personal Data will be available to the Host and shared with those Third Party Hosts granted permission by the Host to view all members of the Host's organization.

5.6Facebook, Social Media and Other Third Party Connections.

a. Connecting Your Hoo Socials Account to Social Media Services. You can connect your Hoo Socials account to your accounts on third party services like Facebook, in which case we may collect, use, disclose, transfer and store/retain information relating to your account with such third party services in accordance with this Privacy Policy. For example, if you connect with Facebook, we store your Facebook id, first name, last name, email, location, friends list and profile picture and use them to connect with your Facebook account to provide certain functionality on the Services, like recommending events that your Facebook friends are interested in and sharing the events you are interested in, or attending, with certain groups of people like your Facebook friends.

b. “Liking” or “Following” Hoo Socials on Social Media. In addition, when you “like” or “follow” us on Facebook, Instagram, Twitter or other social media sites (to the extent we provide that capability), we may collect some information from you including your name, email address, and any comments or content you post relevant to us. We likewise may collect your information if you sign up for one of our promotions or submit information to us through social media sites.

c. Facebook Plug-Ins and Links on Our Pages. Hoo Socials’s own website may contain links to Facebook as well, such as through the Facebook “Like” or “Share” button or other social plug-ins. When you interact with these features and links, your browser will establish a direct link with the Facebook servers, and Facebook will receive information about your browser and activity, and may link it to your Facebook user account. For more information about how Facebook uses data, please see Facebook’s own policies.

d. Additional Facebook Marketing and Connectivity by Hosts. In addition, if you are a member of Facebook (or another social media platform), and you provide Personal Data to an Host (such as in the ways described in Section 5.5), the Host may use that Personal Data to send you advertising and offers through Facebook (or another social media) platform, including when you are on Facebook or another social media platform. The Host may use tools that we provide and may also work with third parties to enable this data integration and advertising. Facebook and other social media platforms may provide a way to opt out of this type of advertising. Please review their user settings and support pages to learn more about how they help you to manage privacy and marketing choices.

e. Third party services and integrations. Hoo Socials may provide you with opportunities to contract directly with third parties, and/or to integrate with third party services or applications, through our platform. In such instances, we will disclose your Personal Data to other entities in order to fulfill a request by you, or to provide services you have requested.

5.7Legal Requirements

We may disclose your Personal Data if required to do so by law in order to (for example) respond to a subpoena or request from law enforcement, a court or a government agency (including in response to public authorities to meet national security or law enforcement requirements), or in the good faith belief that such action is necessary to (a) comply with a legal obligation, (b) protect or defend our rights, interests or property or that of third parties, (c) prevent or investigate possible wrongdoing in connection with the Services, (d) act in urgent circumstances to protect the personal safety of Users of the Services or the public, or (e) protect against legal liability.

10.1Limit the Personal Data You Provide.

You can browse the Services without providing any Personal Data (other than Automatic Data to the extent it is considered Personal Data under applicable laws) or with limiting the Personal Data you provide. If you choose not to provide any Personal Data or limit the Personal Data you provide, you may not be able to use certain functionality of the Services. For instance, in order to buy tickets as a Consumer, your name and email address will be required by the Host.

10.2Opt Out from Electronic Communications.

(a) Hoo Socials Marketing Communications. Where it is in accordance with your marketing preferences, Hoo Socials may send you electronic communications marketing or advertising the Services themselves or events on the Services, to the extent you have registered for the Services or purchased a ticket and/or registration to an event listed on the Services. You can also "opt out" of receiving these electronic communications by clicking on the "Unsubscribe" link at the bottom of any such electronic communication. In addition, you may also manage your email preferences at any time by logging in (or signing up and then logging in), clicking on "Account" and then "Email Preferences."

(b) Host-initiated Communications. Hosts may use our email tools to send electronic communications to those on their email subscription lists, including Consumers who have registered for their events on the Services in the past. Although these electronic communications are sent through our system, Hoo Socials does not determine the content or the recipients of these electronic communications. Hosts are required to use our email tools only in accordance with all applicable laws. Hoo Socials provides an "Unsubscribe" link on each of these emails, which allows recipients to "opt out" of electronic communications from the particular Host.

(c) Social Notifications. If you connect your Facebook account or sign up for other social media integrations whose product features include social notifications (i.e., updates on what your friends are doing on the Services), you will receive these social notifications. You can manage these social notifications by toggling your social settings to private or disconnecting such integration.

(d) Transactional or Responsive Communications. Certain electronic communications from Hoo Socials are responsive to your requests. For instance, if you are a Consumer, we must email you your ticket or registration on behalf of the Host when you purchase such ticket or registration. As a further example, if you email our customer support department, we will return your email. Notwithstanding any unsubscribe election that you have made, you will still receive these transactional or responsive emails. You can stop receiving these types of emails only by contacting us. By electing to stop receiving all electronic communications from us or through our system, you will no longer receive any updates on events you have created (including payout issues) or on events you are registered to attend (including emails with your tickets). We do not recommend that you do this unless you plan to no longer use the Services, are not currently registered for an event, are not currently organizing an event, and will have no need to receive further communications from us or through our system.

(e) Retention. It may take up to forty-eight (48) hours for us to process an unsubscribe request. Even after you opt out of all electronic communications, we will retain your Personal Data in accordance with this Privacy Policy, however, we will no longer use it to contact you. However, Hosts who have received your Personal Data in accordance with this Privacy Policy may still use that Personal Data to contact you in accordance with their own privacy policies, but they may not use our system to do so.

10.3Do Not Track.

We currently do not participate in any "Do Not Track" frameworks that would allow us to respond to signals or other mechanisms from you regarding the collection of your Personal Data.

11.1Personal Data Provided to Others.

We may use your Personal Data for internal business purposes, including without limitation, to help us improve the content and functionality of the Services, to better understand our Users, to improve the Services, to protect against, identify or address wrongdoing, to enforce our Terms of Service, to manage your account and provide you with customer service, and to generally manage the Services and our business.

11.2Third Party Links

If you provide Personal Data in order to obtain access to or use of the Services or any functionality thereof, we will use your Personal Data to provide you with access to or use of the Services or functionality and to analyze your use of such Services or functionality. For instance, if you supply Personal Data relating to your identity or qualifications to use certain portions of the Services, we will use that information to make a decision as to granting you access to use such Services and to assess your ongoing qualification to use such Services.